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Frequently Asked Questions

How do I get my badge?
Badges will no longer be mailed in advance of the show. If you provided us with an email address or fax number you will be sent a registration confirmation. Bring this confirmation to the show to pick up your badge onsite. If you did not provide an email or fax when you registered, go to the Pre-Registered Visitor counter in the registration area located in the South Lobby on the 4th level and a hostess will print your badge.

Where do I go to pick up my badge at the show?
All badges can be picked up in the registration area located in the South Lobby on the 4th level.

I lost my registration confirmation letter, how do I get my badge?
If you lost your registration confirmation letter go to the Pre-Registered Visitor counter in the registration area located in the South Lobby on the 4th level and a hostess will print your badge.

I did not receive a registration confirmation, what do I do?
If you provided us with an email address or fax number you will be sent a registration confirmation. If you have not provided an email or fax but now wish to do so, please contact the Visitor Registration line at 800-454-3005 and request that a confirmation be sent to you via fax or email. If you are unable to provide an email or fax, go to the Pre-Registered Visitor counter in the registration area located in the South Lobby on the 4th level and a hostess will print your badge.

How much is it if I wait and register on-site?
The cost to register on-site is $10.00 per person for exhibits. Conference passports can be purchased for $20.00. This will allow you to access all conference sessions (excluding training programs.)

Can I bring my kids?
Children will be allowed on the show floor during official show hours only. Children will NOT be allowed on the show floor during exhibitor move in and move out. Badges are required for children 5 years old and older.

How do I arrange hotel accommodations?
Visit our travel page for information about how to plan your trip.

What is the address of the convention center?
Washington State Convention & Trade Center
800 Convention Place
Seattle, WA 98101-2350

How do I get there by car?
For detailed driving directions from your home or office visit www.mapquest.com.
From I-5 Northbound; Seneca St. Exit (#165); Right onto 6th Ave.; Right on Pike St.
From I-90 Westbound; I-5 Northbound; Madison St. Exit; Right on Seneca; Left on 8th Ave.
From I-5 Southbound; Union St. Exit (#165B); Right on 6th Ave.; Right on Pike St.

Where do I park and how much will it cost?
There is free parking and shuttle service from Fisherman’s Terminal. There is limited parking located near the convention center, rates vary per garage.

How do I obtain a list of exhibitors and events?

A complete listing of exhibitors and on-site events can be located in the Show Buyer's Guide, available at the show free of charge, or continue to check our website for updates.

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